Build Your Future
At SWR, a career is more than a job it’s a long-term opportunity to grow. We support team members who want to build real skills, gain experience, and create a stable future in the trades.
Learn & Grow
We invest in training, mentorship, and hands-on learning. From apprentices to experienced professionals, we help our people develop their skills and advance with confidence.
Inclusive Workplace
SWR is committed to a respectful, inclusive work environment where everyone is given equal opportunity to succeed. Diversity and teamwork make us stronger on every job site.
Work That Matters
Join a team that makes a real impact. From serving local communities to building essential infrastructure, the work we do every day has purpose and meaning.
Build a Career with Purpose and Opportunity
Join the SWR Team
At SWR Drain Service, we’re always looking for motivated individuals who take pride in their work and want to grow in the trades. Whether you’re just starting your career or bringing years of experience, SWR offers a supportive environment where skills are developed, effort is recognized, and growth is encouraged.
We believe in teamwork, respect, and long-term commitment. Our people are the foundation of our success, and we invest in training, mentorship, and opportunities that help our team members build stable, rewarding careers.
If you’re looking for meaningful work, a strong team culture, and a company that values responsibility and growth, we’d love to hear from you.
We’re Hiring Build Your Future with SWR
At SWR Drain Service, we’re growing and we’re looking for people who want to grow with us. Join a team that values skill, responsibility, teamwork, and long-term opportunity. Whether you’re starting out or bringing experience, SWR offers a supportive environment where your work truly matters.
Job Vacancy
CSR & Dispatcher
/Year
Surrey, British Colombia
This position will be responsible to respond to emergency and non-emergency calls for help and information while prioritizing and recognizing emergency requests. It will be essential to manage manpower to ensure the proper skillset is dispatched to the appropriate locations to ensure resolution and customer satisfaction.
This is an excellent career opportunity for a very personable and energetic person who has the temperament to diplomatically deal with both customers and internal team members in getting the job done. Prior experience in the service industry would be an asset.
What We Expect from You
✅Take incoming customer calls, create work orders and triage to the appropriate technicians while maintaining the schedule.
✅Establish customer rapport, encouraging repeat business and promoting the brand while provide a high level of customer service.
✅ Relay accurate information to technicians to ensure customer’s issues are met and that they receive a quality customer experience.
✅ Debrief with technicians after completion of calls to determine action for follow-up.
✅ Review customer accounts and proactively reach out to offer maintenance services
Provide timely, accurate job reports/invoices to our customers
Keep customers updated on all pending and recommended work.
✅ Maintain technician on-call schedule.
Ensuring customer files in database are updated and accurate.
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Plumber
/Hours
Surrey, British Colombia
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IT Specialist
/Hours
Surrey, British Colombia
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